Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays) after receiving payment. During peak seasons or promotional events, processing times may be slightly extended.
Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the order. We offer various shipping options to accommodate your needs.
Domestic Shipping
We offer standard shipping options for domestic orders. Standard shipping usually takes 3-7 business days.
International Shipping
We ship to select international destinations. International shipping times vary depending on the destination and customs processing. Customers are responsible for any customs duties or taxes imposed by their country.
Delivery Information
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track the progress of your delivery on our website or the carrier’s site.
Delivery Time
Delivery times may vary based on the shipping method selected and the destination. Please refer to the estimated delivery times provided during checkout for more accurate information.
Delivery Issues
If you encounter any issues with the delivery of your order, please contact our customer support team at sleepytotsnightsuit@gmail.com with your order number and details. We will do our best to assist you promptly.
Returns and Exchanges
For information on returns and exchanges, please visit our Returns and Exchanges Policy page.
Contact Us
If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to reach out to our customer support team at sleepytotsnightsuit@gmai.